Natural Oyster Shell

Each item consists of an oyster or scallop shell decorated with some or all of the following:

• Acrylic paint
• Liquid gold leaf
• Tissue paper
• Epoxy resin

Returns

We have a 14-day return policy, which means you have two weeks after receiving your product to request a return.

To be eligible for a return, your item must be in the same condition that you received it.

To begin the returns process, please email us at hello@sheilasellsseashells.co.uk for information on where to send your return. We will not accept any items sent back to us without a return request having been asked for first. The original postage and packaging costs will not be refunded, and the customer is responsible for return shipping. Please use a service that offers tracking to ensure that we have received the item.

Feel free to contact us with any questions at hello@sheilasellsseashells.co.uk.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item has any defect, is damaged or if you have received the wrong item, so that we can look into the issue and help correct the problem for you.

Refunds

We will notify you once we’ve received and checked your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

As a guide, extra-large shells measure approximately 14cm x 8cm; large shells measure 12cm x 7cm and regular measure 10cm x 5.5cm.

These measurements are a guide only. As these shells have been created by nature and crafted by the sea, they will vary in shape, size and weight. The pattern and design on each product might slightly vary too.

Please clean the shells gently with a damp cloth and do not use a detergent. Do not put the shells in the dishwasher, oven or microwave. All shells have been finished with a resin, which can withstand temperatures up to 48 degrees Celsius.